RETURNS AND EXCHANGES

I DON'T ACCEPT RETURNS OR CANCELLATIONS

But please contact me if you have any problems with your order.

EXCHANGES:

I GLADLY ACCEPT EXCHANGES

Contact me within: 14 days of delivery CONTACT: runridehikepa@gmail.com

Ship items back within: 14 days of delivery. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

Item must be unused and in the same condition that you received it.

Exchanges only made within 14 days.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at runparidepa@gmail.com and

send your item to: 150 American Ave Lancaster, PA 17602.

***DO NOT SEND ANY ITEMS BACK UNTIL YOU RECEIVE AN EMAIL AUTHORIZING AN EXCHANGE***

All items that are authorized for a return or exchange MUST BE SHIPPED to the the following address

EVERY MOUNTAIN OUTDOORS, LLC

ATTN: EXCHANGES/ RETURNS

150 American Ave, Lancaster, PA 17602

***WE DO NOT ACCEPT ANY MAIL OR PACKAGES AT OUR STORE LOCATION IN THE CITY OF LANCASTER***

NON-EXCHANGABLE ITEMS:

Gift cards & Sale Items

SHIPPING:

To exchange your product AFTER you have contacted us via email and received a confirmation email for approval on an exchange, you should mail your product to:

EVERY MOUNTAIN OUTDOORS, LLC

ATTN: EXCHANGES

150 American Ave, Lancaster, PA 17602

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If a product is no longer available you will receive a credit on your next purchase, the cost of return shipping will be deducted from your credit.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item back you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

We are not responsible for lost items that are sent back via any parcel carrier. Tracking is highly recommended.

CONDITIONS OF EXCHANGE:

Items must be unworn, unwashed and in new condition.

If the item is not returned in its original condition, the buyer is responsible for any loss in value. Buyers are responsible for return shipping costs.

We reserve the right to refuse any exchanges.

***WE DO NOT ACCEPT ANY MAIL OR PACKAGES AT OUR STORE LOCATION IN THE CITY OF LANCASTER***

WHOLESALE ACCOUNTS: Please contact us directly if you are interested in carrying our brands at your shop.